Thrivedesk is so simple to use and understand that any member of your team can become a support pro very quickly and easily. A Simple, Affordable Help Desk Software That Delivers Exemplary Customer Service
With ThriveDesk’s shared inbox, customers can easily manage their communications. The shared inbox is a common destination for all messages, tickets, and queries from customers. Managing customer queries will make it easier for people in your organization to respond to them and follow up on them.
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Make your customers more engaged and increase customer lifetime value by allowing them to connect, collaborate, and share ideas.
Organize discussions in public, private, or secret spaces.
You should be able to have topics and tags for discussion.
Individual moderators should be assigned roles and responsibilities
Reply to posts and comment on them
Post and comment pinned
With ThriveDesk’s Reporting tool, you can make data-driven decisions to support and delight your customers.
A conversation report
Performance of the company
ThriveDesk Lifetime Deal Features Overview:
Work together faster with your team by managing all customer support conversations in a single inbox.
You can provide effective support through live chat, email, knowledge base, and community forums.
Answer common customer questions by using the knowledge base or saved email responses.
SaaS, WordPress startups, eCommerce, or any type of B2B/B2C company.
With less effort, you can reach more customers even when your team is too busy to chat live.
Your website will not slow down as you interact with customers with our fastest, lightest live chat assistant.
Connect, collaborate, and drive user engagement by allowing your customers to share ideas, discuss, and work together on projects.
Automated reply from docs coming soon.
You can also send emails if the customer drops offline.
Direct all customer conversations, chats, and questions in a shared inbox.
A single account can support several brands, products, or departments.