SupportChamp is a powerful messaging platform that delivers amazing conversational experiences across multiple platforms. This tool provides customers and customer service agents with an easy and effective way to communicate. The application is capable of receiving and sending messages from different sources.

You can access widgets, emails, social media, SMS, and your team all from one interface. By doing so, all members of your team can contribute to the customer experience. The conversation history of all your customers can be viewed in a single dashboard. Depending on the channel, label, and status of the incoming messages, you can filter the conversations.

SupportChamp Lifetime Deal Features Overview: 

  • You will need team members to assist you since you are getting ready to talk with your customer. Adding your teammates’ email addresses to the agent list will allow you to invite them.
  • You can connect a variety of channels through which your customers can contact you. It can be a live chat on a website, your Facebook or Twitter page, or even your WhatsApp number.
  • Customer Support – Give a human-centric 2- way of communication for your customers. Let them reach you from multiple channels and auto-assign cases to your support analysts
  • Allow your customers to contact you via multiple channels and auto-assign cases to your support customers by sending target emails and in-app messages
  • Improve website conversion rate by converting more website visitors into qualified opportunities, and ensure that all leads are qualified and followed up
  • 1 Domain
  • 10 Agents
  • Customizable Real-Time Widget
  • Business Hours
  • Integrations: Twitter, Email, Widget, WhatsApp
  • Integrations: Facebook (Pending Facebook Approval)
  • CRM
  • Canned Response
  • Automatic Agent Assignment
  • Private Notes
  • Conversation Labels
  • Future features for SupportChamp
  • Non-Stackable

 

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