SupportChamp is a powerful messaging platform that delivers amazing conversational experiences across multiple platforms. This tool provides customers and customer service agents with an easy and effective way to communicate. The application is capable of receiving and sending messages from different sources.
You can access widgets, emails, social media, SMS, and your team all from one interface. By doing so, all members of your team can contribute to the customer experience. The conversation history of all your customers can be viewed in a single dashboard. Depending on the channel, label, and status of the incoming messages, you can filter the conversations.
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