LiveCaller is an all in one solution that combines different communication channels like Call, Chat, Social Messaging Apps, Callback all into one platform. Chat is a communication platform that is integrated into the website, where customers can exchange messages files, rate customer services, files. While agents can transfer conversions, and see analytical data with message history and much more.

LiveCaller’s Web Call feature can be used from any device that has a microphone and a browser. Customers can directly make a call through the webpage as technology is internet-based, thus making such calls for them is completely free including an international customer base.

Omnichannel Inbox is a feature that combines communications from different messenger platforms like Viber, Facebook, and Telegram into a single dashboard. You can access the Callback feature, which is for when the customers visit the webpage during nonworking hours, and allow them to leave their contact number along with the convenient time and data for them to be reached.

LiveCaller Lifetime Deal Features Overview: 

  • Speak to your customers in their preferrable language.
  • Be where your customers are.
  • The best tool for website owners who are looking to intelligently route all their customers to their dedicated contact.
  • Chat in real-time with web users.
  • Integrate with any app or social site.
  • See all the analytics in one place.
  • Proactive calls.
  • This deal is not stackable.
  • Realtime dashboard.
  • Customer profiles.
  • Notes.
  • Chat shortcuts(canned responses).
  • Tags.
  • Blacklist.
  • Live conversations monitoring.
  • Callback.
  • Offline form.
  • Working hours.
  • Departments(user groups).
  • ACL(Roles and permissions).
  • Web Chat.
  • Attachments.
  • Web Audio Call.
  • Inbox.
  • Facebook Messenger Integration.
  • Viber Integration.
  • Telegram Integration.
  • Timezone.
  • General Analytics.
  • Agent Analytics.
  • Conversation history.
  • Widget customization.
  • Multi-language widget.
  • Feedback form.
  • PreChat Survey.
  • Multi Conversations in Parallel.
  • Chat/Call Transfer.
  • Queue Management.
  • Conversation Manual Routing.
  • Webhooks.
  • 3 agents.
  • Includes Platform, Web Chat, Web Call, and Multi-Channel features.

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