Cayzu is a cloud-based help desk tool that lets you manage all your enquiries across multiple channels in one place. It is a team communication and support tool with affordable help desk software made easy.

Cayzu Lifetime Deal Features Overview: 

  • You can improve team collaboration and provide you with 24*7 customer support with an automated process.
  • An alternative tool to Zendesk.
  • You get better visibility into common customer issues with easy to use metrics.
  • The best tool for customer support teams who wants to improve customer service and efficiency without juggling channels.
  • Automate your processes, so you can streamline communication.
  • Keep your support team’s inboxes under control with custom rules.
  • It makes team collaboration smoother than ever by getting rid of the guesswork.
  • Intuitive workflow of quick actions, one-click assign and resolve features, and more.
  • Get data on the number of tickets, busiest support times, average response time,  star agents, and more!
  • You can stack up to 5 codes.
  • Email channel.
  • Social channels.
  • Basic knowledgebase.
  • Web widget.
  • Assignment rules.
  • App integrations.
  • Time tracking.
  • Custom domain mapping.
  • Multilingual content.
  • Reports & dashboards.
  • SLAs and business hours.
  • Single sign-on.
  • Custom fields.
  • Asset management.
  • Multiple ticket forms.
  • CSAT surveys.
  • Custom agent roles.
  • Multi-brand support.
  • Portal customization.
  • Custom ticket views.
  • Agent round robin.
  • Ticket dependencies.
  • Rest based API.

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