Juphy is a customer support tool that allows businesses to manage all their customer interactions and support requests through social media from one inbox. This tool has been named as a “High Performer” in G2’s Social Customer Service Category for Winter 2021. The award-winning tool allows companies to manage and respond to all social conversations via a unified inbox.
Juphy Lifetime Deal Features Overview:
Agencies and freelancers can create separate workspaces for multiple brands to manage their social channels on one platform
With a single click, you can respond instantly to direct messages, mentions, reviews, comments, and emails on a single dashboard
Juphy makes it easy for support teams to work together without having to juggle multiple platforms.
Manage customer engagements and tickets in real-time by adding team members to Juphy, so that you can provide faster service without worrying about missing a message.
If you outsource support, you can even congregate agency, call-center, and remote support teams in one location.
Use the auto-tagging feature to categorize incoming messages based on sentiment or keywords so that you can identify specific customer interactions and act.
Search for specific customers or topics across social platforms to find a message quickly.
Juphy allows you to respond to social messages and support tickets directly from the dashboard.
You can also communicate with team members directly on the platform, making customer inquiries quickly and easily resolved.
Answer all your social messages, comments, and reviews in one single inbox.
Alternative to: Front and rear buffers.
Incorporate customer interaction data into easy-to-read reports that show your customer support performance.
Best for: Agencies that want to manage multiple brands and channels from one unified inbox.
Improve customer support speed and quality with a unified inbox.
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