Juphy is a customer support tool that allows businesses to manage all their customer interactions and support requests through social media from one inbox. This tool  has been named as a “High Performer” in G2’s Social Customer Service Category for Winter 2021. The award-winning tool allows companies to manage and respond to all social conversations via a unified inbox.

Juphy Lifetime Deal Features Overview: 

  • Agencies and freelancers can create separate workspaces for multiple brands to manage their social channels on one platform
  • With a single click, you can respond instantly to direct messages, mentions, reviews, comments, and emails on a single dashboard
  • Juphy makes it easy for support teams to work together without having to juggle multiple platforms.
  • Manage customer engagements and tickets in real-time by adding team members to Juphy, so that you can provide faster service without worrying about missing a message.
  • If you outsource support, you can even congregate agency, call-center, and remote support teams in one location.
  • Use the auto-tagging feature to categorize incoming messages based on sentiment or keywords so that you can identify specific customer interactions and act.
  • Search for specific customers or topics across social platforms to find a message quickly.
  • Juphy allows you to respond to social messages and support tickets directly from the dashboard.
  • You can also communicate with team members directly on the platform, making customer inquiries quickly and easily resolved.
  • Answer all your social messages, comments, and reviews in one single inbox.
  • Alternative to: Front and rear buffers.
  • Incorporate customer interaction data into easy-to-read reports that show your customer support performance.
  • Best for: Agencies that want to manage multiple brands and channels from one unified inbox.
  • Improve customer support speed and quality with a unified inbox.
  • Stack up to 15 codes.
  • All features above included.
  • 15 channels.
  • 5 users.
  • Access to All Core features.

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