Helpwise is a shared inbox solution for teams of all sizes looking to increase collaboration and deliver better customer service, faster. The shared inbox solution that transforms email communication into a team collaboration.

As enterprise grows, it turns into a struggle to control customer, income or inner emails(billing, hiring) throughout the company. And, then we make a blunder by sharing electronic mail logins among group members. We recognize the chaos that it creates due to the fact we’ve got been via the equal pain all through our previous gigs & businesses. So, this is exactly why we constructed Helpwise – the shared inbox that in reality works!

Friendly Interface: We all love Gmail, Outlook & different super electronic mail clients. So, we’ve got made sure that Helpwise feels as easy as these not unusual e-mail services. Basically, you won’t omit them here.

Share Inbox, Not Password: Every team member will get personal separate login to access equal electronic mail address. So, no more password sharing. Better safety with higher productivity!

Collaborate With Team Members: Don’t shout out loud to clear your doubts before answering an email. Tag, Assign or Chat with your crew contributors within the shared inbox. It is secure to say, Helpwise is part-Shared Inbox, a part-Collaboration software.

Distribute Work Load: Getting 100s of emails every day? Easily percentage of those emails amongst your crew members and attain Inbox Zero faster.

Track Every Key Metric: Helpwise provides you specific analytics on your electronic mail frequency, reaction rates & man or woman performance. So, now that you may measure it, you could easily enhance it.

Integrate With Business Tools: Automate processes & share facts across your other business tools. For example, log all your cellphone calls & texts with the customer in the email thread. Or, fetch order info inside your inbox.

Helpwise Lifetime Deal Features Overview: 

  • Collaborate on email replies with assign and chat options within a thread, and get back to your customers faster.
  • Automate integrations and workflow to save time and boost productivity.
  • Create saved email responses and use the knowledge base to answer common customer queries.
  • Best for: Support and sales teams managing shared email accounts like help@, sales@, and info@
  • Assign emails and follow-ups to the proper crew member.
  • Helpwise receives your group on the same page (literally) to preserve song of who’s tackling what.
  • Assign conversations to yourself or to team members to avoid overlapping or conflicting information.
  • View published Help Center articles, or create a new one to add your own articles and collections.
  • Helpwise lets you add and manage your Help Center articles in a pinch!
  • Set automation rules and workflows.
  • Integrates with other business tools.
  • Leave your email loads on autopilot by creating and editing automation rules.
  • Transfer your settings, teams, and data in one click.
  • Easily integrate with your favourite marketing tools like HubSpot, Slack, Shopify and more!
  • Track email frequency, response rates, individual performance.
  • Reply to emails directly from Helpwise’s shared mailbox and interact with team members.
  • 5 Shared Inboxes (Email, SMS, or WhatsApp)
  • The email includes Gmail, Outlook, Office365 or IMAP accounts.
  • 5 Help Centers
  • Unlimited Team Members
  • Unlimited Automation Rules
  • APIs & Webhooks
  • Mobile App (iOS + Android)
  • All integrations including Zapier & Salesflare

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