Simpu is a collaborative customer communication platform with an omnichannel inbox designed to help organizations generate revenue, improve customer satisfaction, and build loyalty. Give your prospects a consistent tailored experience across platforms with the omnichannel inbox. (This includes the Live Chat.)
Instead of jumping between numerous apps and keeping track of interactions, your sales force can spend more time engaging and converting customers.
Simpu Lifetime Deal Features Overview:
Go omnichannel and allow your customers to share their complaints with you via Facebook or Instagram
You are always available to them, to listen to them, and to make them into brand evangelists
Bring in your customer service personnel and allow them to work with your customers in real-time to provide immediate solutions
Your clients will never have to repeat their questions or complaints
There will be no more pricey surveys with tedious feedback forms and mediocre outcomes. After a talk, ask and grasp your customers’ expectations
Communicate with them to gather feedback. Make them feel heard and keep them loyal to your brand
For deeper insights, back up your consumer input with data. You become a brand that “gets” them, and they will want to endorse you
Centralize all of your client data in Contacts CRM and watch it make sense (and generate more income) for your company.
You can upload contacts in bulk, add custom fields, and manage accounts all in one spot
It is ready for automation thanks to seamless interaction with your existing CRM
You’re only one interaction away from converting a random visitor into a committed customer
Create your profile, add your team, assign roles to them, and connect all of your social handles and other platforms. It should just take you a few minutes to start engaging your customers
It is your super-intuitive customer communication platform that will assure client happiness and loyalty
Collaboration among Cross-Functional Team
Control up to 9 channels per brand
Zendesk, Freshdesk, and Intercom are all alternatives
Ideal for Customer Service, Startup Founders, and Agency Owners
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