PinChat is a business messenger with built-in customer interaction capabilities that allows you to talk with customers and share surveys through link or QR code. No additional apps are required to chat with your consumers quickly via a link or QR code.

You can include your link or QR code on any online or physical customer touchpoint, such as social media, flyers, or business cards. When you get a new message on theĀ  app, you’ll get an immediate notification.

PinChat Lifetime Deal Features Overview:

  • You may also manage all of your customer messages from one dashboard, ensuring that no query or complaint goes unnoticed.
  • With chatbot builder, you can simply create your own chatbot, allowing customers to start a discussion right on your website.
  • With an in-chat survey, you can instantly scan customer sentiment and get feedback from them.
  • It keeps track of all your leads by adding anybody you talk with to your client list automatically.
  • The tool will also sync and update customer data shared in a chatroom to your client list automatically.
  • Use the chatbot to respond to client queries and concerns, directing them to the information they require while allowing your customer care team to focus on more pressing issues.
  • You’ll also be able to switch from a chatbot to a human person in the chatroom at any time when clients require immediate assistance.
  • It also allows you to create sub-accounts for each member of your customer care team.
  • Multiple sub-accounts can be added to a single chat link so that different team members can work at the same time and respond to messages.
  • To keep organised, group relevant chatrooms into folders with an easy drag and click, and use coloured tags to emphasise each chatroom’s key points.
  • Start a chat with customers right away by sending them a link or QR code.
  • Intercom is an alternative.
  • During the chat, provide surveys, use chatbots to assist customers, and collect client information for your list.
  • Best for: Companies and merchants looking to increase customer engagement with chat features.
  • Change the conversation type (1-to-1 chat or group chat)
  • Set the default message and welcome message.
  • Personalized chat link
  • Change the look of the chatroom
  • Full-featured texting capabilities
  • Analytical data
  • Notifications by SMS and email
  • Chat widget for website
  • Chat data export
  • Other messengers’ integration
  • Payment via chat
  • Customize the chatroom’s messaging features.
  • List of clients
  • Editor for chatbots

Pinchat Appsumo PRice

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