PinChat is a business messenger with built-in customer interaction capabilities that allows you to talk with customers and share surveys through link or QR code. No additional apps are required to chat with your consumers quickly via a link or QR code.
You can include your link or QR code on any online or physical customer touchpoint, such as social media, flyers, or business cards. When you get a new message on the app, you’ll get an immediate notification.
PinChat Lifetime Deal Features Overview:
You may also manage all of your customer messages from one dashboard, ensuring that no query or complaint goes unnoticed.
With chatbot builder, you can simply create your own chatbot, allowing customers to start a discussion right on your website.
With an in-chat survey, you can instantly scan customer sentiment and get feedback from them.
It keeps track of all your leads by adding anybody you talk with to your client list automatically.
The tool will also sync and update customer data shared in a chatroom to your client list automatically.
Use the chatbot to respond to client queries and concerns, directing them to the information they require while allowing your customer care team to focus on more pressing issues.
You’ll also be able to switch from a chatbot to a human person in the chatroom at any time when clients require immediate assistance.
It also allows you to create sub-accounts for each member of your customer care team.
Multiple sub-accounts can be added to a single chat link so that different team members can work at the same time and respond to messages.
To keep organised, group relevant chatrooms into folders with an easy drag and click, and use coloured tags to emphasise each chatroom’s key points.
Start a chat with customers right away by sending them a link or QR code.
Intercom is an alternative.
During the chat, provide surveys, use chatbots to assist customers, and collect client information for your list.
Best for: Companies and merchants looking to increase customer engagement with chat features.
Change the conversation type (1-to-1 chat or group chat)