Paldesk is a community platform with live chat, helpdesk and chatbot. Paldesk is helpdesk and ticketing software made for customer support teams. Problem-solve with tickets over and leave your website visitors and customers satisfied. Real-time and proactive, it’s the perfect tool to answer difficult questions and provide extraordinary support. Bring your customers together into one place from multiple channels, establish meaningful relationships and nurture them into fruitful partnerships.

Paldesk Lifetime Deal Features Overview : 

  • Talk to customers from multiple channels (live chat, chatbot, email, social, and Telegram) in a single dashboard.
  • Keep track of user satisfaction, record user journeys, and gather important feedback across your website.
  • Automate FAQs using Paldesk chatbot and give your agents an opportunity to deal with more complex tasks.
  • Connect all your platforms to answer emails, live chats, and social media messages from a single web-based dashboard.
  • Automate your chat widget with predefined answers for the most frequent customer care scenarios.
  •  Integrates with a ton of platforms such as WordPress, Joomla, Drupal, Squarespace, Prestashop, and many others.
  •  lets you build a knowledge base so you can provide support when customers need it most.
  • Prioritize, tag, and add notes.
  • Customize the chat widget.
  • Real-time two-way translation.
  • Collect feedback on a product or services.
  • Transfer chats between multiple agents with ease.

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