Support Board automates your customer support with AI-powered bots and a chat system built for conversational marketing, It is a simple platform that allows you to communicate with your customers across numerous platforms and maintain conversation threads.
You may establish consistent responses for frequent situations, allowing you to resolve client issues in a fraction of the time. Using the message editor, you can create personalized replies with file uploads, text formatting, and over 3,000 emojis to select from.
Support Board Lifetime Deal Features Overview:
You also get access to a bilingual knowledge library, which can assist your live operators in assisting international consumers.
It connects clients with intelligent chatbots for rapid help, then transfers responsibility to real agents when issues become more serious.
The platform also comes with over 45 pre-built templates that your chatbot can utilize to swiftly respond to common questions.
You may also train your bot by programming new questions and answers, allowing it to assist clients with increasingly complicated queries.
Your chatbot can also provide attachments, media, rich messages, and surveys to consumers, exactly like a live representative.
To push more individuals through the sales funnel, use pop-up messages, welcome messages, and follow-up messages
You’ll be able to set up automation and triggers based on user type, location, and time, allowing your bot to work around the clock
Rich messaging allows live agents to develop more interesting surveys that quickly onboard new clients.
Furthermore, reports that capture customer input after a live chat encounter can be used to evaluate support scripts and team effectiveness
You may build up omnichannel support to send and respond to direct messages, text messages, emails, and support tickets
For further versatility, the application may also reply to messages delivered over WhatsApp, Messenger, Telegram, and Slack
Because the platform features multilingual bots that support up to 32 languages, assisting foreign consumers is simple.
To save your agents’ effort, your chatbot can even search for answers on Google and autocorrect misspelled text.
Create and deploy conversational chatbots on platforms like WhatsApp, SMS, and email.
Intercom is an alternative.
Use live chat, pop-up messages, and automation to convert more clients.
Best for Small businesses, freelancers, and agencies looking to improve customer service using conversational chatbots.
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