Deep Talk transforms your company’s text, such as chats, surveys, and emails, into useful data, allowing you to boost customer success, sales, and AI bots.
The artificial intelligence engine analyses consumer conversations across several inputs in order to produce better-tailored content, products, and systems. Using conversation analysis on everything from emails to helpdesk chats, you can learn what your customers are talking about.
Deep Talk Lifetime Deal Features Overview:
Sunburst Charts, which highlight root words and their most related keywords, as well as the percentage of users who speak them, can help you keep track of the most popular themes.
It allows you to track conversations over time and see trends in your customers’ responses to specific themes.
You may keep track of the most interesting issues for your firm while also getting a quick sample of text pieces that contain the searched term.
Furthermore, you’ll be able to attract new clients through SEO by identifying popular phrases, related terms, and frequently used keywords that you may incorporate into a material such as FAQs and blog articles.
Use the Discovery tab to discover how themes have changed over time and to identify new search terms or keywords that reflect customer preferences.
You can also examine trends based on seasons, product launches, or event occurrences to see how customer discussions are evolving over time.
To get started quickly, upload a CSV file or link the platform with your existing tools, such as Intercom
For easier tracking and management, you can sort uploaded files by name, document type, creation date, or analysis status
Analyze text data from a variety of sources using advanced AI models—without the need to hire a data science team.
MonkeyLearn, Chattermill, and Amazon Comprehend are all alternatives.
Transform chats, social posts, emails, surveys, and other sources of information into useful data sets.
Product owners and customer care teams who wish to evaluate consumer data to improve customer satisfaction should use this tool.
Deep Learning models that have been pre-trained as a service
All of your conversational data may be processed on a single Natural Language Processing platform.
Data can be uploaded or a support service can be included.
Intercom and CSV files are supported.
Text, conversations, emails, polls, and social media are all good places to start.
Find out what’s coming up in your customers’ chats (easy visualization with all messages clustered)
Extract up to three-level hierarchies of customer interaction topics and evaluate your unstructured data
Track the progress of the subject.
Clusters of conversations that occur most frequently (rank the topics, time frame comparison, organize the topic members)
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