Charla Lifetime Deal: All in one Chatbot

Charla is a versatile customer support and engagement platform designed to enhance customer interactions and boost conversion rates on your website. It replaces traditional “Contact Us” forms by answering potential customers’ inquiries in real time before they convert, helping businesses never miss a sale.

An intuitive Agents Dashboard that offers quick responses to visitors with insights into visitor profiles and conversation history. Ability to train a custom AI chatbot using your unique private and public knowledge bases in under a minute.

Charla Lifetime Deal Features Overview:

• Pre-qualification of customers by asking qualification questions before chats are passed to live agents.

• Real-time visitor monitoring to engage potential customers while they browse your website.

• Customizable chat widget to match your brand’s colors, icons, and language preferences.

• Full GDPR compliance with a consent form.

• Integrated Helpdesk for email inquiry management, including ticketing capabilities with agent assignments, tags, and internal notes.

• Customer feedback tools to understand customer satisfaction and identify top-performing agents.

• Mobile connectivity through iOS and Android apps, keeping agents connected anywhere.

• Instant answers through an integrated knowledge base and help center widget.

• Messaging support for Facebook Messenger.

• Easy installation with WordPress, Magento, and Shopify extensions.

• Features like chat availability schedules, visitor segmentation, canned responses, visitor location tracking, and email transcripts of chats.

• Personalized greetings that trigger based on visitor behavior on your site.

• Support for unlimited websites under a single account inbox.

• Full ticketing system for managing long-term conversations.

• KPIs tracking for agent performance and customer experience analytics.

• Quick 2-minute setup, free forever with no credit card required.